Privacy Policy

This privacy policy governs your use of the Software “Retailsphere” that was created by Retailsphere, LLC. The Software is for Retailsphere subscribers and allows retail and real estate professionals to view data about other retail and real estate businesses. Subscribers can also read/publish on a news feed, request research services, and use CRM functions to track communications with customers and prospects.


  • User Provided Information and Uses
  • Automatically Collected Information
  • Data From Other Services You Link to Your Account
  • Use of the Software
  • Terms of Use – Your Conduct
  • Third Party Data Sharing
  • Data Retention Policy, Managing Your Information
  • Children
  • Security
  • Changes
  • Your Consent
  • Contact us

User Provided Information and Uses

The Software obtains the information you provide when you purchase a subscription to Retailsphere.

When you register with us and use the software, you generally provide (a) your name, email address, age, username, password and other registration information; (b) information you provide us when you contact us for help; (c) credit card information for purchase and use of the Software, and; (e) information you enter into our system when using the Software, such as contact information and project management information. We may also use the information you provided us to contact you from time to time to provide you with important information, required notices and marketing promotions.

Automatically Collected Information

In addition, the Software may collect certain information automatically, including, but not limited to, your IP address, your operating system, the type of Internet browsers you use, and information about the way you use the Software.

Data From Other Services You Link To Your Account

We receive information about you when you or your administrator integrate or link a third-party service with Retailsphere.

You or your administrator may also integrate other Third Party Services you use with and into Retailsphere. For example, you may authorize Retailsphere to send email, or to access and display contacts from a third-party service. The information we receive when you integrate with a Third Party Service depends on the settings, permissions and privacy policy associated with that Third Party service. Please check the privacy settings and privacy policy of these Third Party Services to understand what data may be disclosed to and shared with us.

Use of the Software

As a condition of your use of the Software, you agree that:

You have reached the age of majority in the state or province in which you reside; You are able to create a binding legal obligation;

Your use of the Software will at all times comply with these Terms of Use;

You have the right to provide any and all information you submit to the Software, and all such information is accurate, true, current, and complete;

You will update and correct information you have submitted to the Software and ensure that it is accurate at all times (out-of-date information will invalidate your account); and,

Terms of Use – Your Conduct

All interactions on the Software must comply with these Terms of Use. To the extent your conduct, in our sole discretion, restricts or inhibits any other user from using or enjoying any part of the Software, we may limit or terminate your privileges on the Software and seek other remedies, including, without limitation, cancellation of your account or forfeiture of any forms of unredeemed value in your account.

The following activities are prohibited on the Software and constitute violations of these Terms of Use:

1.Submitting any content to the Software that:

Violates applicable laws (including, without limitation, intellectual property laws, laws relating to rights of privacy and rights of publicity, and laws related to defamation);

Contains personal information, except when we expressly ask you to provide such information;

Contains viruses or malware;

Has the effect of impersonating others;

Contains messages by non-spokesperson employees of Retailsphere purporting to speak on behalf of Retailsphere or provides confidential information concerning Retailsphere;

Contains chain letters of any kind;

Is purposely inaccurate, commits fraud, or falsified information in connection with your Retailsphere account or to create multiple Retailsphere accounts; or

Is protected by copyright, trademark, or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right.

2.Attempting to do or actually doing any of the following:

Accessing data not intended for you, such as logging into a server or an account which you are not authorized to access;

Scanning or monitoring the Software for data gathering purposes in an effort to track sales, usage, aggregate offering information, pricing information, or similar data;

Scanning or testing the security or configuration of the Software or breaching security or authentication measures; or

Interfering with service to any user in any manner, including, without limitation, by means of submitting a virus to the Software or attempting to overload, “flood,” “spam,” “mail bomb,” or “crash” the Software.

3.Using any of the following:

Frames, framing techniques, or framing technology to enclose any content included on the Software without our express written permission;

Any Software content, including, without limitation, User Content (defined below), in any meta tags or any other “hidden text” techniques or technologies without our express written permission;

The Software or any of its contents to advertise or solicit, for any commercial, political, or religious purpose or to compete, directly or indirectly, with Retailsphere; or

The Software or any of its resources to solicit consumers, Merchants, or other third-parties to become users or partners of other online or offline services directly or indirectly competitive or potentially competitive with Retailsphere.

4.Collecting any of the following:

Content from the Software that diverts traffic from the Software without our express written permission; or

Personal Information

5.Engaging in any of the following:

Tampering or interfering with the proper functioning of any part, page, or area of the Software or any functions or services provided by Retailsphere;

Taking any action that places excessive demand on our services or imposes, or may impose, an unreasonable or disproportionately large load on our servers or other portion of our infrastructure (as determined in our sole discretion);

Reselling or repurposing your access to the Software or any purchases made through the Software;

Accessing, monitoring, or copying any content from the Software using any “robot,” “spider,” “scraper,” or other automated means or any manual process for any purpose without our express written permission;

Violating the restrictions in any robot exclusion headers on the Software or bypassing or circumventing other measures employed to prevent or limit access to the Software;

Deep-linking to any portion of the Software without our express written permission;

Hyperlinking to the Software from any other website without our initial and ongoing consent; or

Acting illegally or maliciously against the business interests or reputation of Retailsphere, our Merchants, or our services.

Third Party Data Sharing

We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

as required by law, such as to comply with a subpoena, or similar legal process;

when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

if Retailsphere LLC, is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

Third Party Services:

Our platform may contain links to other websites and third party products, which you may elect to use in your sole discretion. We are not responsible for what the third parties and their services do with your Collected Information or the information that you choose to share with them.  Your use of these third-party services will be subject to their respective terms of service and privacy policies.

Limits on Use of Your Google User Data

Notwithstanding anything to the contrary in this Notice, if you provide the Retailsphere platform access to the following types of your Google user data, Gmail (read, write, modify, and control), the platform’s use of such data will be subject to these additional restrictions:

  • The platform will only use access to read, write, modify, or control Gmail message bodies (including attachments), metadata, headers, and settings to provide a solution that allows your users of the platform to compose, send, read, and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide, support and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
  • The platform will not use this Gmail data for serving advertisements.
  • The platform will not allow humans to read this data unless (1) we have your affirmative agreement for specific messages, (2) doing so is necessary for security purposes such as investigating abuse, (3) to comply with applicable law, or (4) for the platform’s internal operations and even then only when the data have been aggregated and anonymized.
  • The platform’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

We may amend this section from time to time to comply with the “Google API Services: User Data Policy,” to the extent it relates to our use of such Gmail data.

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Software and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Software, please contact us at [email protected] and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Software to function properly.


We do not use the Software to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at [email protected] . We will delete such information from our files within a reasonable time.


We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Software. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via email or text message. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. You can check the history of this policy by clicking here.

Your Consent

By using the Software, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the United States your information will be transferred, processed and stored there under United States privacy standards.

Contact Us

If you have any questions regarding privacy while using the Software, or have questions about our practices, please contact us via email at [email protected] .

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